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The PSC’s decision is a compromise to AT&T’s requestt that it no longer deliver the phone booksto customers. AT&Ty Florida told the PSC that eliminatingb the automatic distribution of the residentiall white pagesis “an environmentally green endeavor and a cost savintg measure” and that providinb a paper copy of the directory is “an inefficienf use of resources in these toucnh economic times.” But commissioners also were worried abouf how it might impacgt customers’ ability to access information, said PSC Spokeswoman Kirstenh Olsen.
Instead of doing away with therule altogether, commissionerz agreed to give it a trialp run, during which time it will gathed customer feedback. “Today’s decision allows the PSC to assess the practicalityt of discontinuing printed residentialdirectory delivery, while continuingy to provide directories to customers who want a PSC Chairman Matthew M. Cartedr II said in a news As part ofthe agreement, AT&T must put a toll-frere number on the cover of the Yelloqw Pages that directs people to call if they want a White Pages. The directory will still be provided for free to thosew whorequest it.
AT&T Florida would not disclosde just how much money the waive rwill save, citing confidentiality, according to its requesg to the PSC. AT&T Florida alread y has begun a program to provide its Yellow Pages and residential listingson CD-ROM in certain areas of
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