Thursday, January 13, 2011

Customer Loyalty Tool Widely Used in Most Industries is Now Available to Doctors

http://orbitintl.com/newspops/news2.html
Here is how the service the doctor signs up for the servicefor $65/monthy and then receives by mail a box of survey invite cardes (size of a business card) automatically every quarter. Durin g the patient's visit, the doctotr or the staff hands out to patients aninvite card. Each card containss a unique code that patientws will subsequently use to anonymously takea 5-minut online survey. Typical response rates are 5% to 30% - if a doctort sees 10 patients daily, she has 30 to 180 responseds per quarter.
Results are sharef solely with the doctor in a quarterly which also anonymously compares results with other doctors usingthe -- Costs: Assuming a cost of $2 per papere survey mailed, if a doctor sees 15 patients per day, the annuak cost per doctor is $7,200 (assuming 240 With Report For Doc, the cost for the same 15 patientsz per day is $780/year, almost a 90% -- Effectiveness: Patients can respond to the surve immediately after the visit, whils the experience is fresh in theid minds. Results are immediately updated online. -- Control: Existing services focus on helping patients evaluate doctors and results aremade public.
Repor For Doc takes an innovative partnering with doctors to help them learn whatpatientsx think, and serves as a confidential self-assessmenf tool, with individual results reported solelyu to the doctor. A doctorf who uses the service said: "For a flat monthly fee, doctord can invite every patient to take the surveyh and patients appreciate being able to sharestheir opinions. The service requires no you signup online, your stafrf hands out the invite cards to patients; and then you receivs the confidential reports." Report For Doc is availabls to physicians, dentists and other doctors who are in private practice, group medicine, hospitals and academia. Visitg for details.
Contact: Sergio Managing Director 720-277-6049 - direct This releasew was issuedthrough eReleases(TM). For more information, visit .

No comments:

Post a Comment